FAQ
What sizes do you carry?
We offer a wide range of sizes to ensure that everyone can find their perfect fit. Our size chart typically ranges from XS to XL, but we also have some plus-size options available. Please refer to our detailed size guide for specific measurements.
How do I know which size to choose?
To help you select the best size, please use our size guide located on each product page. Measure yourself carefully according to the instructions provided and compare your measurements with the corresponding size on the chart. If you’re between two sizes, we recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, we ship worldwide! We understand that elegance knows no borders, so we strive to deliver our products to customers all around the globe. Shipping rates and delivery times may vary depending on your location. For more information, visit our shipping policy page.
How long does shipping take?
Shipping times depend on your location and the selected shipping method. For domestic orders within the United States, standard shipping usually takes 3-7 business days. International shipping can take anywhere from 7-21 business days, depending on customs clearance and local postal services. Express shipping options are also available for faster delivery.
Can I return or exchange my order?
Absolutely! We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, please contact us within 14 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached. Visit our returns & exchanges page for detailed instructions.
How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email containing a tracking number. Use this number to track your package via the carrier's website. If you haven’t received your tracking information or have questions about your shipment, don’t hesitate to reach out to our customer support team.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely processed using industry-standard encryption technology to protect your personal and financial information.
Is my personal information safe with you?
Your privacy and security are our top priorities. We use advanced security measures to safeguard your personal and financial data. We never share your information with third parties without your consent. For more details, please review our privacy policy.
How can I contact customer service?
Our dedicated customer service team is here to assist you with any questions or concerns. You can reach us via email at [email protected] or through our live chat feature on our website during business hours. We aim to respond to all inquiries within 24 hours.